Managed IT services for businesses in Pune, Mumbai, Bengaluru and Hyderabad
Specialists to monitor, administer and support your Microsoft 365, Azure, endpoints and security, so your team can focus on the business.
How Askari Infotech helps
Most organisations do not need a bigger IT team. They need the right skills at the right time, and someone accountable when something goes wrong. Our managed services give you named responsibilities, regular reporting and a service agreement that says what you can expect.
Askari Infotech provides managed IT services to organisations in Pune, Mumbai, Bengaluru (Bangalore) and Hyderabad. You can hand over day-to-day operations completely, keep your own team in charge while we provide specialist cover, or have us run a project and then support what we built.
A good fit if
- You have a small IT team stretched across too many things
- You want specialist skills in Microsoft 365, Azure or security without hiring for each
- You need cover when your IT person is away
- You want predictable cost and clear reporting
Managed IT Services: what is included
Microsoft 365 administration
Users, licences, groups, mailboxes, Teams and SharePoint administration, with security and configuration reviews.
Azure management
Monitoring, patching, cost review, governance and change control for your Azure subscriptions and workloads.
Endpoint management
Intune-based policy, compliance, application and update management for Windows, macOS and mobile devices.
Security operations coordination
Alert review, incident coordination and posture reporting using Microsoft Defender and Sentinel.
Backup supervision
Monitoring of backup jobs, periodic restore tests and retention reviews, with exceptions reported and resolved.
Patch and update coordination
Planned, documented patching for servers, endpoints and key applications.
End-user and hardware support
Proactive and reactive maintenance, end-user device support and break-fix services.
Licence and vendor management
Renewals, right-sizing and coordination with Microsoft and other technology vendors on your behalf.
Clear expectations
Support hours, response targets, reporting and escalation paths are defined in each customer's service agreement, so you know exactly what to expect.
Flexible ways to work together
Fully managed
We take ownership of day-to-day operations for the services in scope, with reporting and regular service reviews.
Co-managed
Your IT team keeps ownership while we provide specialist skills, escalation support and additional coverage.
Project plus support
We deliver a defined project, then continue supporting what we built under a lighter support agreement.
From first conversation to steady state
Onboard
Document the environment, review security and licensing, and agree scope.
Monitor
Establish monitoring and alerting across the services in scope.
Manage
Handle requests, incidents, changes and patching under agreed processes.
Report
Regular reporting on health, security posture, usage and cost.
Improve
Periodic reviews that turn findings into prioritised improvements.
Managed IT Services in Pune, Mumbai, Bengaluru (Bangalore) and Hyderabad
Askari Infotech was born in Pune in 1998 and has a presence in Pune, Mumbai, Bengaluru (Bangalore) and Hyderabad.
Wherever your teams are based, the service is delivered the same way, by the same accountable team. See what we do in your city:
Managed IT Services: common questions
Can you work alongside our internal IT team?
Yes. In a co-managed model your team keeps day-to-day ownership while we take on specialist areas such as Microsoft 365 security, Azure operations or after-hours coverage.
What happens during onboarding?
We document your environment, review security and licensing, establish monitoring and agree the service scope, reporting and escalation paths before steady-state operations begin.
How are support hours and response times defined?
In each customer's service agreement, tailored to the systems and business hours involved.
Do you manage environments you did not build?
Yes. We start with a baseline review, remediate high-risk items and then manage the environment to agreed standards.
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Learn moreTalk to us about Managed IT Services
Tell us what you want to achieve and we will come back with a practical next step.